#cms-chatbot-window {
    position: fixed;
    right: 90px;
    bottom: 20px;
    width: 360px;
    max-width: calc(100% - 120px);
    background: #fff;
    border: 1px solid #ccc;
    z-index: 9999;
    font-family: Arial, sans-serif;
    box-shadow: 0 3px 18px rgba(0,0,0,0.2);
}

.cms-chatbot-head {
    padding: 10px;
    background: #f5f5f5;
    border-bottom: 1px solid #ddd;
    min-height: 20px;
}

.cms-chatbot-head-icon {
    display: inline-block;
    color: #555;
}

#cms-chatbot-close {
    float: right;
    color: #555;
    text-decoration: none;
}

#cms-chatbot-history {
    padding: 10px;
    max-height: 260px;
    overflow-y: auto;
}

.cms-chatbot-msg {
    padding: 8px 10px;
    margin-bottom: 8px;
    border-radius: 8px;
    clear: both;
    max-width: 82%;
    line-height: 1.4;
}

.cms-chatbot-bot {
    background: #f1f1f1;
    float: left;
}

.cms-chatbot-user {
    background: #dff0d8;
    float: right;
}

#cms-chatbot-form {
    clear: both;
    padding: 10px;
    border-top: 1px solid #ddd;
}

.cms-chatbot-input-row textarea {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 8px;
    padding: 7px;
    resize: vertical;
}

.cms-chatbot-submit-row {
    display: table;
    width: 100%;
}

.cms-chatbot-email-icon,
#cms-chatbot-email,
#cms-chatbot-form button {
    display: table-cell;
    vertical-align: middle;
}

.cms-chatbot-email-icon {
    width: 32px;
    text-align: center;
    color: #777;
    border: 1px solid #ccc;
    border-right: 0;
    background: #f7f7f7;
}

#cms-chatbot-email {
    width: 100%;
    box-sizing: border-box;
    padding: 8px;
    border: 1px solid #ccc;
}

#cms-chatbot-form button {
    width: 42px;
    padding: 8px;
    border: 1px solid #ccc;
    border-left: 0;
    background: #555;
    color: #fff;
    cursor: pointer;
}

@media (max-width: 480px) {
    #cms-chatbot-window {
        right: 10px;
        bottom: 80px;
        width: 300px;
        max-width: calc(100% - 20px);
    }
}